About Lotuscafé

Lotuscafé is simple and clean with a friendly atmosphere. Apart from the warm surrounding, our bakeries, pastries, salad, sandwiches and hot food stations are freshly made and displayed at the counters for you to select and pick your favourites. The management and staff are customer-oriented with the ultimate objective of providing high quality service to ensure your satisfaction at a reasonable price.

We offer feature item - 'chef recommendation' of the weeks. We will regularly change the menu items to provide a good variety. Suggestions and feedback for new or improved meals will be sought from you through the use of our comment cards.

The Café

We are a small café with seating for 40-50 people. The overall setting of café is simple and clean with a friendly atmosphere. The management and our staff are both customer-driven with the objective of serving high quality home-made food and deliverying customer satisfaction at a reasonable price.

Unlike a typical cafe, Lotuscafé provides a unique combination of western gourmet with a fusion concept of Asian taste. The café offers reasonable prices for healthy food and cuisine that are good for the 'Body and Soul'.

We strive to be innovative in creating 'fusion food' for our café. The environment we set up for the café is warm, relaxed and friendly. We want our customers to have the total experience when dining in our café. Not only will our customers receive a good value meal at reasonable price, they will also be served in a fun and friendly atmosphere. We will want the dining experience to be as pleasing to the senses as it is to the palate.

Customer satisfaction is paramount. When approached by a customer with a request, our motto will be, "Yes is the answer; what is the question?" We will strive for broad appeal. We want to be the café of choice for everyone. We put our customers as our priority.

As for our employees, welfare is equally important to our success. All employees will be treated fairly with the utmost respect. We want our employees to be part of our success of the café. "Happy employees make a friendly environment." Motivated employees are more likely to take a different interest in serving the customers. More satisfied customers will affect customer loyalty to our café.

Our values are simple. These include:

• To conduct business in an honest and ethical manner, and to share the best results to all involved.
• To embrace diversity, and not exclude anyone.
• To contribute to the community, through charities or other charitable means.